my q's

Database Maintenance, Holdings, and Physical Processing

Is database maintenance performed in house or outsourced to a vendor?

What level of maintenance do they perform?

How did you decide to perform maintenance in house? Or to outsource the responsibility? What factors were considered?

If performed in house, which position (or department) performs this duty?

If outsourced, can you explain the communication process with the vendor when changes maintenance is necessary?

If performed in house, how does staff report records that need to be corrected?

If performed in house, is training available?


Relationship with Acquisitions Department

Are cataloging and acquisitions responsibilities performed in the same department, or are they separate?

What is the benefit of maintaining a combined (or separate) department for these jobs?

What are some of the strategies staff working under these two job descriptions employ to promote collaborative relationships? Are there any blogs or wikis used for interdepartmental communication?

If so, are there notable improvements in the communication process?

If no web 2.0 tools are employed for this purpose, would you consider it? Why or why not?